Terms and Conditions
1. General Provisions
This platform is managed by TechSolutions (CY) Group Limited, registered under number HE 377018, located at Parthenonos 5, Flat 103, 2020, Nicosia, Cyprus, serving as the Billing Agent. Gaming operations are conducted by TechSolutions Group N.V., registered under number 144920 (0), licensed by Curacao eGaming (license no. 8048/JAZ2017-067), with a registered address at Dr. H. Fergusonweg 1, Curacao.
Players are responsible for verifying that online gambling is permitted in their jurisdiction. In case of discrepancies between translated versions of these Terms, the English version prevails.
- Effective Date: January 2, 2021
- Last Revised: August 5, 2024
- Download: Available in PDF format
Access to this Website does not constitute an invitation to gamble in regions where such activities are prohibited. By creating an account, you confirm you have sought legal advice as needed. The Company may update these Terms as required, and while significant changes will be communicated when feasible, it is your responsibility to regularly review this page for updates.
2. Eligibility Requirements
Only individuals in regions where online gambling is legally allowed may register and participate.
- If your country is not available during registration, access is restricted. Attempting to bypass restrictions (e.g., selecting an incorrect country) is prohibited and may lead to account closure and forfeiture of winnings.
- Players must ensure compliance with local gambling laws. The Company is not liable for breaches of local regulations, and no refunds or compensation will be issued for losses or winnings from illegal play.
- Claims against the Company based on such violations will be considered invalid.
Restricted Regions
Real-money play is not permitted for residents of the following areas:
Israel, USA, UK, France (and its territories, including Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Malta, UAE, Turkey, Latvia, Dutch West Indies, Estonia, Belarus, Lithuania, Gibraltar, Jersey, Ukraine, Belgium, Curacao, Cyprus, Angola, Albania, Iraq, Jamaica, Uganda, Iran, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Côte d'Ivoire, Sudan, Liberia, Syria, Cayman Islands, Somalia, DR Congo, North Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Montserrat, Cuba, Russia.
- Canadian players cannot access NYX (NextGen) games.
- Finnish players are ineligible for deposit-related bonuses.
Age Restrictions
Participants must be at least 18 or the legal gambling age in their jurisdiction, whichever is higher. The Company may request proof of age, and failure to comply may result in account suspension.
Game-Specific Privacy
When playing NetEnt slots, the NetEnt Privacy Policy applies.
3. Supported Currencies
The platform accepts deposits and gameplay in the following currencies: EUR, USD, CAD, PLN, CZK, NOK, BGN, BRL, CHF, CLP, CNY, HUF, INR, IQD, JPY, MXN, MYR, PEN, PKR, RUB, THB, UAH, VND.
4. Fees and Taxes
- No transaction fees are charged by the Casino.
- Players are solely responsible for any fees, commissions, or taxes imposed by their payment provider or local laws.
- Deposits must be wagered at least three times before a withdrawal can be requested.
5. Game Rules
By participating, players confirm they understand the rules, payout percentages, and mechanics of the games offered.
6. Game Availability
Some games may be unavailable due to licensing or provider restrictions, and availability may vary over time.
- Using a VPN is not prohibited but may cause technical issues or impact gameplay.
- Specific titles (e.g., Street Fighter, Fashion TV, Planet of the Apes, Vikings, Narcos, Universal Monsters, jackpot games) may have restrictions, as outlined in provider rules.
- Jackpot winnings from restricted regions may be voided.
7. Liability Limitations
Gambling involves the risk of financial loss, and the Company is not responsible for such losses.
- Reasonable efforts are made to safeguard personal data, but the Company cannot guarantee third-party handling.
- The Company is not liable for technical issues, including hardware/software failures or connectivity problems.
- Incorrect wagers or payments may be voided or adjusted.
- Mistakenly credited funds (e.g., bonuses or winnings) remain the Casino’s property and must be returned.
The Casino, its staff, partners, and providers:
- Do not guarantee continuous service or error-free software.
- Are not liable for any direct or indirect damages.
By using the platform, you agree to hold the Casino harmless against claims or costs arising from your actions. The Casino’s decisions regarding breaches of these Terms are final.
8. Player Accounts
- Only one account per player is allowed. Duplicate accounts may be closed, with winnings forfeited.
- Accounts must not be shared or accessed by others, including minors.
- Accounts are for personal use only, not commercial purposes.
- Inappropriate or promotional usernames may lead to account modification or closure.
9. Anti-Fraud Measures
Fraudulent or abusive behavior, including collusion, chargebacks, false information, bonus abuse, or system manipulation, will result in account termination and forfeiture of winnings. The Casino may:
- Require phone or video verification.
- Confiscate funds from fraudulent or duplicate accounts.
- Involve regulatory bodies or pursue legal action.
- Close accounts without prior notice.
10. KYC and Verification
Players must verify their identity, age, and payment method ownership. Required documents may include:
- Government-issued ID (e.g., passport, driver’s license).
- Proof of address (e.g., utility bill or bank statement, issued within 90 days).
- Proof of payment method.
- Proof of funds or wealth, if requested.
Failure to submit documents within 14 days may lead to account closure and loss of winnings.
11. Withdrawal Rules
- Minimum withdrawal: 10 EUR/USD (or equivalent).
- Maximum limits: 4,000 EUR/USD daily, 16,000 EUR/USD weekly, 50,000 EUR/USD monthly (unless VIP status applies).
- Credit/debit card withdrawals may be limited to the deposited amount, with excess paid via other methods.
- Bank transfers may incur fees up to 16 EUR.
- Verification (e.g., ID, selfie, or video call) may be required.
- Progressive jackpots are paid in full.
- Manual transfers upon account closure incur a 12.5 EUR/USD fee.
12. Deposits
- Minimum deposit: 10 EUR/USD.
- Deposits must come from payment methods in your name; third-party deposits are not allowed.
- Some payment methods (e.g., vouchers, cryptocurrencies via CoinsPaid) may not support deposit limits.
13. Refund Policy
- Refund requests must be submitted within 24 hours of a transaction or within 30 days if account access was compromised.
- Refunds are limited to the original deposit amount, with excess paid via alternative methods.
- Bonuses and winnings are deducted before calculating refunds.
- Refunds below the provider’s minimum may be denied.
14. Inactive Accounts
- Accounts unused for 12 months are deemed dormant.
- A 10 EUR/USD monthly fee (or the remaining balance, if lower) will be charged.
- Fees cease when the balance is zero or the account is reactivated.
15. Complaints
- Submit complaints via customer support.
- Unresolved issues may be escalated to management or the licensing authority.
- Server logs are final in case of disputes.
16. Privacy
Refer to the Privacy Policy for details on personal data handling.
17. Governing Law
These Terms are subject to Curacao law, with disputes resolved exclusively in Curacao courts.